Frequently Asked Questions

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Have a question for us?

Send us an email:
Interested in a product you see on the Clearance website? Simply, click the “Inquire about Product” button to complete the form with your contact details and any questions you have about the item. A KDR Sales Associate will follow up on your inquiry within one business day.

Give us a call:
If you need specific information about an item, please give us a call at 800.235.7765 and ask to speak to a KDR Sales Associate about a Clearance Site product listing.

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How to make a purchase?

A KDR Sales Associate can provide a quote by email or over the phone. Depending on the logistics, it may take up to one business day to provide a full quote that includes cost of transportation and applicable taxes.  If you wish to purchase the items, you will need to return a signed copy of the quotation with payment.

 

Payments

Payment may be made in the form of cash, cashier’s check or credit card. If you have an established KDR account with credit terms, you may purchase on your account.  If you prefer to pay by credit card, please initial and reference a portion of the card number on the quotation form.  For your security, your KDR Sales Associate will contact you for the remaining credit card information.  KDR accepts MasterCard and Visa.

Once payment has been made, KDR will issue a paid invoice and credit card receipt (if applicable).  Transportation can be scheduled that time.

For KDR trade customers with an established account your normal payment terms will apply.

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Shipment

The purchaser will be notified of tracking information for the shipment so delivery arrangements may be made with the carrier.

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