Important Annoucements

July 2, 2020

KDR is abiding by CDC guidelines for the COVID-19 and we would like to notify you about an update to our showroom policy. Effective Monday, July 6, face masks are required to be worn in our showrooms. Our staff will be happy to provide a mask if you find yourself without.

Please observe our safe distancing policy and maintain 6 feet distance between yourself and individuals while in the showroom.

We are happy to have you at KDR and take our obligation to protect yours and our staff’s safety very seriously.

May 18, 2020

We are happy to announce our three showrooms will be completely open for business Monday, May 18!

We have carefully monitored our “by appointment business” for the last 2 weeks and analyzed our average daily traffic counts for the last 2 years.

Our showrooms have never had more than 25% allowable capacity per our occupancy permits and even then, it would have been for events.

Therefore, effective May 18 please note the following changes:

  • No appointment is necessary for design professionals to shop our showrooms.
  • An appointment is necessary to bring a client to the showroom, sorry, no children at this time.
  • Our managers will maintain only the allowable number of customers in our showrooms at any one time.
  • Our managers will reinforce the KDR Safe Distancing Policy for all customers and employees.
  • All of our showrooms have disposable medical masks if you need one when working in our showrooms.
  • We have disinfectant and hand sanitizer available throughout our showrooms.
  • Our staff is monitored and checked with no contact forehead thermometers and we would be happy to check you if requested.
  • Our staff are happy to wear a mask when working with you if you would like, simply request.
  • Our sales team continues to be available to do product pulls and Zoom presentations for you anytime.

We have reinforced best practices for precautions to the entire KDR team since mid-March in order for them to keep themselves and their families safe.

There have not been any instances of any of our people being infected with COVID-19 and we are confident they all will continue to use common sense and best practices outside of the workday.

KDR’s Showroom Safe Distancing Policy 

KDR is abiding by CDC guidelines for the novel Coronavirus/COVID-19. Our staff may politely ask you to observe our policy when necessary. If you have had any of the following symptoms in the past 2 weeks, please refrain from visiting until you are symptom-free for 2 weeks.

  • Fever
  • Cough
  • Chills
  • Repeated shaking with chills
  • Muscle pain
  • Headache
  • Sore throat
  • New loss of smell or taste

Please maintain a minimum of 6 feet distance between yourself and any individual while in the showroom.

Feel free to wear a mask and use our disinfectant products.

When working with a member of our staff you may ask them to wear a mask.

We are disinfecting work surfaces and restrooms throughout the day. 

We are happy to have you at KDR and take our obligation to protect yours and our staff’s safety very seriously.


VIRTUAL PRESENTATIONS

If you are working from home, our sales staff are available for video or web-based presentations – please contact us to set up your virtual showing.

Very truly yours,
Kevin Kenney
President/CEO


May 14, 2020

KDR Minneapolis

In addition to the precautionary measures being taken by KDR we wanted you to know the additional measures taken by the International Market Square Building.

The International Market Square remains open Monday through Friday, from 8:30 am to 5:00 pm. They assure all tenants and guests that they are committed to providing a safe and healthy environment, following guidelines from the state government.

In addition to regular daily cleaning practices, the IMS is:

  • Frequently disinfecting high-touch surfaces in all common areas
  • Using fogging techniques with Mediclean, a disinfectant for an additional layer of cleansing the building environment
  • Regularly changing all building HVAC filters
  • HVAC operations are being monitored to exchange building air 4 times per hour
  • IMS guests are registered at the Front Desk to facilitate contact tracing, if necessary
  • Tenants and guests are encouraged to wear face masks and gloves while within IMS
  • Their building management is available to address any questions/concerns that may arise as we adapt to ongoing changes

The KDR showroom will continue to maintain a maximum number of customers in our showroom to maintain maximum space and safety for our staff and customers.

If you plan on bringing a client for a visit you must schedule an appointment after answering questions posed by our staff.

View our Directory page for staff contact information by showroom location.

Read KDR’s Showroom Safe Distancing Policy that will be posted throughout our showrooms and communicated by our staff.


May 11, 2020

Our Reopening – So Far So Good!

This week we continue our same program as last week. Designers had very positive feedback for us on how we are conducting business with the precautions we have taken, and as we continue to advance our showrooms’ opening we will keep you informed.

Our people working remotely are available by simply calling their KDR direct dial number and any of our sales associates can schedule your showroom appointment for you while ensuring we are staying within our maximum number of people in our showrooms.

Showrooms hours will be 9:00 am – 4:30 pm

Please keep in mind, KDR Designer Showrooms do not have the exposure created in retail locations with high traffic.

Our showrooms are large and spacious and although based on current guidance we could allow more we are limiting the number of designers in each of our showrooms at one time as follows:

  • Minneapolis (6,500 sq. ft. showroom) – 3 designers
  • Kansas City (17,000 sq. ft. showroom) – 4 designers
  • St Louis (60,000 sq. ft. showroom) – 5 designers

We are working by appointment this week and blocking off time for designers this week in order to maintain the number of people in the showroom. We have allowed for a couple of unexpected walk-ins in our formula.

Please call a KDR Sales Associate to block off time in our showrooms. View our Directory page for staff contact information by showroom location. kdrshowrooms.com/directory 

Review KDR’s Showroom Safe Distancing Policy that will be posted throughout our showrooms and communicated by our staff.


May 5, 2020

Fist bumps to getting back to work! 👊👊

KDR Team Meeting via Zoom photo

We are excited to see you soon. 
😀🥂👊👏


May 4, 2020

Commitment to yours and our safety.

KDR is following CDC guidelines for the novel Coronavirus/COVID-19 as well as navigating 4 different states and 7 different municipal orders in opening our showrooms for business. KDR is limiting the number of customers and employees in each showroom at one time.

Showrooms hours will be 9:00 am – 4:30 pm

Please keep in mind, KDR Designer Showrooms do not have the exposure created in retail locations with high traffic.

Our showrooms are large and spacious and although based on current guidance we could allow more we are limiting the number of designers in each of our showrooms at one time as follows:

  • Minneapolis (6,500 sq. ft. showroom) – 3 designers
  • Kansas City (17,000 sq. ft. showroom) – 4 designers
  • St Louis (60,000 sq. ft. showroom) – 5 designers

 We are working by appointment this week and blocking off time for designers this week in order to maintain the number of people in the showroom. We have allowed for a couple of unexpected walk-ins in our formula.

Please call a KDR Sales Associate to block off time in our showrooms. View our Directory page for staff contact information by showroom location. kdrshowrooms.com/directory 

Here is KDR’s Showroom Safe Distancing Policy that will be posted throughout our showrooms and communicated by our staff.

KDR’s Showroom Safe Distancing Policy 

KDR is abiding by CDC guidelines for the novel Coronavirus/COVID-19. Our staff may politely ask you to observe our policy when necessary. If you have had any of the following symptoms in the past 2 weeks, please refrain from visiting until you are symptom-free for 2 weeks.

  • Fever
  • Cough
  • Chills
  • Repeated shaking with chills
  • Muscle pain
  • Headache
  • Sore throat
  • New loss of smell or taste

Please maintain a minimum of 6 feet distance between yourself and any individual while in the showroom. Feel free to wear a mask and use our disinfectant products. When working with a member of our staff you may ask them to wear a mask. We are disinfecting work surfaces and restrooms throughout the day. We are happy to have you at KDR and take our obligation to protect yours and our staff’s safety very seriously.


May 4, 2020

Kevin Kenney, President/CEO KDR Designer Showrooms, Image 2020
Kevin Kenney, President/CEO, KDR Designer Showrooms

Getting Back to Business with KDR – Safely

Dear Friends,

It has been 6 weeks that seems like 6 months, all of us caught physically and emotionally on a roller coaster of worry, concern, hope and optimism.

I don’t know about you, but I’m worn out by these new terms that have become prevalent in our everyday life, social distancing, uncertain times, the new normal and so on.

I know this will not be the new normal, because it’s not normal. I prefer safe distance over social distancing. We are social creatures and we can’t wait to be social again, but we might have to stay a few feet apart, I prefer to think we are certain to conquer this virus because we have the greatest scientists in history.

I am tired of Coronavirus and COVID-19 continual news – I would almost welcome political advertising that we would normally be inundated with during an election year, well almost.

With genuine optimism and excitement, KDR will be reopening all three showrooms Monday, May 4 with restrictions, to allow our staff and customers to ease back into the workday.

We will still have some employees working from home for a few weeks primarily our moms with young children, with daycare and schools closed many of our moms have become teaching assistants. I want our moms to be able to be moms first and balancing their KDR duties in between.

I am grateful that KDR was financially sound and we were able to keep all of our employees at full pay and benefits. I am so proud of the entire KDR team for how they have conducted business while our showrooms have been closed.

Immediately following this message our marketing department will be sending an outline explaining KDR’s policy for the week of May 4. We will continue to update weekly to keep you informed.

On behalf of everyone at KDR, I cannot adequately express our sincere gratitude for the continued support you and our business partners have shown us.

You have my promise that our facilities and team will be held to the highest standards to safeguard you when doing business at KDR.

Thank you,
Kevin Kenney
President/CEO


April 24, 2020


April 17, 2020

The Magic Happens at KDR.

April 10, 2020

KDR Business Continuation Advantages – Safe & Secure

Although many states in the U.S. and other countries are under stay-at-home and quarantine orders, KDR and our trusted vendors are operational as follows.

KDR showrooms are OPEN by appointment. One customer, one sales associate at a time.

Product Receiving Continues: KDR St. Louis is receiving products at our warehouse, daily and will continue to do so. Kansas City & Minneapolis; KDR’s designated receivers are accepting product daily. The continuation of receiving product will allow for much faster completion of projects once deliveries resume! 

Customers are able to pick up merchandise from the KDR St. Louis Warehouse by appointment only. Contact Russ Lundy, operations manager to coordinate at 314.791.9047, russl@kdrshowrooms.com

KDR systems track all orders to ensure they get to the right place, so you do not have to worry about product being stored in a random warehouse, being returned or being moved truck to truck with a great risk of getting lost or damaged!

KDR Designer Showrooms Warehouse, St. Louis Showroom

Textile & Wallcovering

ALL KDR textile and wallcovering vendors are processing memo and cut yardage orders. Many memo requests are still being filled directly by KDR!

Stock Availability: It is important to check stock right now. If there are back orders, there could be delays due to temporary mill closures. Selecting in-stock product is best right now.

Fabric Receiving Services: KDR will gladly receive your fabric orders at our facilities. Those orders would have to be placed through KDR on your KDR account, not directly with the fabric vendor, allowing KDR to track the orders and keep in our system for smooth delivery or pick up when ready. KDR prints delivery and will call tickets from our system to eliminate mistakes or product getting lost.

Furniture

ALL KDR upholstery vendors are still receiving COM fabrics. Once fabric is received at the factory your order is placed in the production schedule so your orders will be fulfilled promptly when production opens back up.

ALL KDR furniture vendors have temporarily stopped production. Although furniture production has temporarily ceased, KDR continues to submit completed orders to be first in the que when production resumes.

CLIMATE CONTROLLED WAREHOUSING: Your furniture orders are safe and sound at KDR’s Warehouse and our approved receiver’s temperature controlled warehouses.

Rugs

All KDR rug vendors continue to produce and ship!

Drapery Hardware

KDR is still shipping in-stock drapery hardware orders for Kirsch and Select or available for pick up by appointment in St. Louis only.

The KDR BUSINESS ADVANTAGE

KDR Designer Showrooms has not changed any of our company policies on collecting deposits and payments from our customers. Our vendors have not changed terms for KDR purchases, as has happened with many firms across the country.

Remember to choose carefully who you do business with right now. If a company cannot pay its bills you will not get your product. The deposits you place are unsecured if a company goes out of business; your deposits are lost. KDR is a debt-free company that has earned 100% trust and respect from all our vendors – your deposits are safe and secure.

Need Assistance. Ask the Experts.

REMEMBER our outstanding remote capabilities: phone, video, text or email with our sales associates. View the team directory for contact information.


April 7, 2020

Letter from our President

At KDR, we have always closed for Good Friday, this year it is purely symbolic due to the COVID-19 crisis.

As we enter the Holy Week, whether you celebrate Easter or Passover, it is said that “Both festivals are about delivery from a state of despair.”

How ironic a worldwide pandemic crisis has rendered so many people defenseless, in despair and clinging to faith and hope, at its pinnacle during the most religious week of the year.

Please support and pray for those who are desperate without resources to sustain basic necessities and all of the heroes who are bravely fighting on the front lines every day to save lives while putting their own in peril.

May God’s blessings be upon you and your families and may He empower our brilliant scientists to conquer the novel COVID-19 virus.

Happy Easter and a Happy Passover Holiday.

Sincerely,
Kevin Kenney
President/CEO


March 28, 2020

We’re here for you. This is KDR.

Thank you for your continued support of KDR Designer Showrooms as we all navigate the COVID-19 pandemic. KDR is fully operational to support you in selecting product, providing sampling and placing orders. Access team contact information for all three showroom locations and the latest showroom updates regarding the continuation of business with KDR. 

We’re here to help! Our experts are working remotely and able to assist you with all your design needs. To reach a sales member directly by phone, text (new) or email, please reference the team directory for contact information.


March 27, 2020

Dear valued KDR customers,

As cities, counties and countries continue to impose Stay At Home restrictions and closings of non-essential businesses, we are seeing many of our suppliers closing down for 1 – 2 week stints.

Because it is changing every day, please know at KDR, our people are updating all information as it becomes available and is reflected in your order status on the KDR Trade Portal or on our agent vendors websites where you have your own accounts.

All three of our showrooms are continuing to accept shipments, so as not to disturb the flow of goods. They will accumulate at our receivers or the KDR warehouse in St Louis and will get delivered ASAP, once restrictions begin to ease.

Stay healthy, stay safe and remain optimistic!

Sincerely,
Kevin Kenney
President/CEO


March 24, 2020

Thank you! We need each other!

On behalf of the entire KDR family, we are grateful for your continued support during this difficult time. We have been surprisingly successful in continuing to do business by having quickly made decisions to switch our business to our excellent remote capabilities. Our customers are continuing to source product for their projects and we are grateful orders are coming in as usual! Continuation of business is important for all of us and you can be confident in the infrastructure of KDR and our financial stability as a 30-year-old debt-free company. Your deposits, your product that has shipped and orders we have placed for you with our vendors are safe and secure.

SHOWROOM ACCESS FROM HOME

As an alternative to visiting your local KDR Designer Showrooms, there are many ways to reach us. Our wonderful sales associates in fabric, wallcovering, furniture, drapery hardware and shades are available by email, phone, text and video chat if you need assistance. Please see our team directory. Our experts are excellent in specifying and selecting product for all your design projects.

SHOWROOM HOURS

All three KDR showrooms will be operating with our remote staff; our warehouse in St. Louis continues to be operational for receiving and shipping of drapery hardware and our designated receivers in Kansas City and Minneapolis continue to receive shipments. Our showrooms are open by appointment only. Contact us to schedule an appointment.

CUSTOMER SERVICE & SAMPLING

Members of our staff will be working remotely and can provide you memo samples, tear sheets, pricing and product availability, they can also help you navigate our vendors’ websites. Please note: To reach a sales member directly by phone, text (new) or email, please reference the team directory for contact information. The numbers shown are direct dial numbers that will ring through to mobile phones for our people working remotely, and you may also text to these numbers as well!

the Trade Portal

IMPORTANT: The KDR Trade Portal is an excellent tool to not only manage your KDR business but also to directly connect with our agent vendors, if you have not registered, this is the perfect time to begin. kdrshowrooms.com/trade-portal/register

Here is a preview of what the menu of your direct accounts looks like.

KDR’s Agent Vendor List:

Cowtan & Tout 

Duralee 

Edelman Leather 

Glant

Hartmann&Forbes

JAB 

Kravet

Maxwell Fabrics

Norbar Fabrics

Phillip Jeffries

Robert Allen

Romo

Samuel & Sons

Zimmer + Rohde

Please note: You must have a direct account with our agent vendors to use this feature, (we can set you up with a direct account with any of these agent vendors if you wish) which will take you directly to their website where you can order memos, CFAs, check stock, do reserves and places orders! KDR  will still receive credit for the sale, or of course, we are happy to provide all of those services for you.

Preview of My Direct Accounts page on the KDR Trade Portal.

VIRTUAL SHOWINGS

If you are working from home, we’re happy to give a virtual tour of the showroom via FaceTime or video call. Our outside sales representatives are available for video or web-based presentations – please contact us to schedule an appointment.

My days have been filled with conversations with vendors, service providers, customers, employees and many others, and my advice has been consistent, stay positive, appreciative, generous and kind and together we will all pull through this even stronger. On behalf of all of us at KDR, we pray for your health, safety and sanity during these unprecedented times. Please do not hesitate to reach out to me directly if I can assist you with anything.

Very truly yours,

Kevin Kenney
President/CEO


March 18, 2020

Dear Valued KDR Customers, 

We continue to monitor the COVID-19 situation closely relative to the health and safety of our employees and customers and what business continuation looks like right now.


Our sales manager, Kara Wagoner, has brought our outside sales team into our showrooms and the highly experienced textile and wallcovering experts are on call and available to assist you with product selections as you work remotely.


SHOWROOM HOURS

All three KDR showrooms will be operating with reduced staff and operating hours, effective Thursday, March 19 through Friday, March 27. Our showrooms will be open 9:30 am – 4 pm, daily or by appointment.

SHOWROOM SUPPORT

You may call or text our team members at the numbers provided below. Our outside sales team is available in our showrooms to provide product sourcing and sample pulls for your design projects and will transmit photos and mail memos directly to your home.

VIRTUAL SHOWINGS

If you are working from home, we’re happy to give a virtual tour of the showroom via FaceTime or video call.

the TRADE PORTAL

The Trade Portal is an excellent way to manage all of your KDR business, if you have not registered, visit kdrshowrooms.com/trade-portal. Our continual investment in technology allows us to assist you and with that keep our respective businesses running and supporting our people.

KDR is a designer’s best resource. Thank you for your continued support.

Sincerely,
Kevin Kenney
President/CEO


March 13, 2020

Dear valued KDR customers,

All of us at KDR are navigating this unprecedented crisis with you. KDR has always been a family-first company, that is the very heart of our KDR culture and environment. Our number one priority is the health and safety of our employees, their families, our valued customers and their families and anyone in our communities. At the beginning of every flu season we offer all employees flu shots and very strongly encourage them to take advantage of those. 

Our long-standing policy has always been for any of our employees who exhibit signs of a contagious illness, such as fevers, coughs and other related symptoms, to seek medical treatment and not come to work where they could expose others. We have been adamant in enforcing this to the point of sending people home who may have come to work with symptoms. We anticipate and hope that everyone who visits our showrooms is abiding by these same guidelines. We have adamantly reiterated and reinforced these rules during the present COVID-19 pandemic. Our showrooms’ staff has always been diligent about continually disinfecting their work areas and surrounding surfaces, especially during the flu season, and are reinforced with all of the proper products to do so. Please know our showroom sales associates are available by phone and email and are excellent at assisting designers in specifying and selecting product if you need that assistance while working from your home or office. The KDR Trade Portal is an excellent way to manage all of your KDR business, if you have not registered, visit kdrshowrooms.com/trade-portal.

All of us at KDR value you and your business and promise our first priority is to protect ourselves, customers, friends and families. Stay healthy and let’s hope for a speedy resolution.

Sincerely,
Kevin Kenney
President/CEO



View Important Showroom UPDATES related to Coronavirus Crisis.
View list of current S A L E S.